Black Pug Music

Effective date: 2026

Black Pug Music respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit musicians.blackpugmusic.com and thepromusician.com or purchase our products.

This policy is written in accordance with the New Zealand Privacy Act 2020.

Information We Collect

We may collect the following personal information:

Your name
Email address
Payment and purchase information (processed securely by third-party providers)
Any information you voluntarily provide when contacting us

We may also collect non-personal information such as browser type, device information, and IP address for basic analytics and site functionality.

How We Use Your Information

We collect and use your information to:

Deliver purchased products and updates
Communicate with you about your purchase
Respond to enquiries or support requests
Improve our website and products
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Payments and Third-Party Services

Payments are processed by trusted third-party providers. We do not store or have access to your full credit card details.

We may use third-party services for website hosting, analytics, email delivery, and payment processing. These providers only receive the information necessary to perform their services and are required to handle your data securely.

Our website may use cookies to improve functionality and user experience. Cookies are small data files stored on your device.

You can disable cookies through your browser settings, but some parts of the site may not function correctly as a result.

Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate.

To do so, please contact us using the details below.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Visitors

Our website is operated from New Zealand, but may be accessed internationally. By using this site, you consent to your information being processed in New Zealand.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact
If you have questions about this Privacy Policy, you may contact us at mo@thepromusician.com.